White Papers

In our high-tech, hurried, virtual world, effectively communicating with customers is more challenging than ever. The sheer amount of marketing messages with which we're bombarded daily makes cutting through the clutter more difficult now than any time in history. This paper will explore five key opportunities in the customer communications cycle and ways to maximize their effectiveness. These opportunities include new customer communication; solution or product/service communication; financial communication; ongoing educational communication; and customer acquisition communication.

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When customers struggle to pay their bills, you're not apathetic to their concerns. However, you do have a business to run — and you can't stay in business without collecting those balances. This paper will examine how clear payment policies and effective use of a "past-due" and "final notice" strategy can accelerate your revenue cycle and collect overdue balances.

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As the world transitions and more of your customers manage their finances online, POS® makes it easy to save time and money, all while reinforcing your relationships with your customers. POS® Online Bill Pay and e-Bills bring you a fast and painless way to transition to digital bills and payment processing. This paper will examine four ways online bill pay and e-bills can benefit both your customers and your business.

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